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How qe777 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our services — and exactly what rights you hold over that data.

Account Data ProtectionPayment Privacy — bKash, Nagad, RocketYour Right to Access & DeleteBangladesh-Focused Support
qe777 How qe777 Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Data

We apply industry-standard SSL encryption across all account pages and payment flows, so data moving between your device and our servers — including bKash, Nagad, and Rocket transaction details — is protected in transit. Account access is secured through OTP verification on login, which means a code is sent to your registered mobile number before any session opens. We review data retention schedules regularly and remove records that are no longer needed. If you believe your data has been handled incorrectly, you have the right to raise a complaint with us directly before escalating to any relevant authority in your jurisdiction.

SSL Encryption All data in transit — account details, payment records, session tokens — is encrypted using SSL so it cannot be read in transit between your device and our platform.
OTP Account Access Every login requires a one-time code sent to your registered mobile number. This step prevents unauthorised access even if your password is compromised.
Retention and Deletion We keep your data only as long as necessary. Once your account is closed and the required holding period passes, personal records are removed from active systems.
Your Right to Complain If you feel your privacy rights have not been respected, contact our support team first. We will investigate and respond before you need to escalate further.
PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how your data is handled, want to request access to your records, or need to report a concern, our support team is available to help. You can reach us through live chat directly from your account dashboard, by email, or through our help centre. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt of your request when it arrives.

Live Chat Open your account dashboard and tap the chat icon to reach our support team directly — no email needed for quick privacy questions.
Email Support Send your data access or deletion request to our support address. Include your registered account details so we can locate your records promptly.
Help Centre Our help centre covers common privacy questions including how to update your contact details, review stored data, and manage communication preferences.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on this platform.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged automatically for security purposes.

We share only what payment processors need to complete your transaction. We do not sell your personal information. No data is passed to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We will locate your records and provide a copy within a reasonable timeframe.

Yes. Submit a deletion request through our support channels. We will remove your active records once the required retention period under applicable rules has passed.

Payment data for bKash, Nagad, and Rocket transactions is encrypted in transit via SSL and shared only with the relevant payment processor to complete your transaction.

Reach our support team first through live chat or email. We will review your concern and respond before you need to take the matter further to any relevant authority.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.